Frequently asked questions

Support

Write to us with the email linked to your account: we'll delete your data within a few business days. [TODO revisione]

Write to us

Still have questions?

Can I use the app without an internet connection?

Yes. Valigiamo works offline: you can view and edit your checklists anywhere, even without a network. Data syncs automatically once you're back online. [TODO revisione]

I forgot my password, how do I recover it?

From the sign-in screen, tap "Forgot password?" and follow the instructions sent to your email. If you signed in with Google or Apple, you don't need a password: use the same method again. [TODO revisione]

How do I delete my account?

In the app, go to Settings → Danger zone → Delete account. This is immediate and permanent. [TODO revisione]

How does duplicating a list work?

You can duplicate an existing checklist to create a new one with the same structure — useful for similar trips. [TODO revisione]

Can I export my checklist?

Yes, you can export any list as a PDF and share it however you like. [TODO revisione]

Does the app show ads?

Yes, a discreet banner to support the app's development, which stays free for all users. There's never a full-screen ad that interrupts your use of the app. [TODO revisione]